Latest Salesforce Certified-Business-Analyst Test Blueprint, Certified-Business-Analyst Exams Dumps

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To be eligible to take the Salesforce Certified Business Analyst exam, candidates must have a minimum of two years of experience working with Salesforce and be familiar with the platform's various functionalities. Certified-Business-Analyst Exam is designed to test a candidate's knowledge of Salesforce best practices and their ability to design solutions that meet business requirements. It is a computer-based exam that consists of 60 multiple-choice questions and has a time limit of 105 minutes.

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Salesforce Certified Business Analyst exam is a computer-based test that consists of 60 multiple-choice questions. Candidates have 105 minutes to complete the exam, and a passing score of 63% or higher is required to obtain certification. Certified-Business-Analyst Exam is available in various languages, including English, Spanish, French, German, Portuguese, Japanese, and Korean, making it accessible to a global audience.

Salesforce Certified Business Analyst Certification Exam is a multiple-choice exam that consists of 60 questions. You have 105 minutes to complete the exam, and you must score at least 63% to pass. To prepare for the exam, you can take a Salesforce-approved training course, study the exam guide, and practice with sample questions. Additionally, you can join online forums and communities to learn from other certified professionals and gain insights into the exam. With adequate preparation, you can increase your chances of passing the Salesforce Certified Business Analyst Certification Exam and advancing your career.

Salesforce Certified Business Analyst Exam Sample Questions (Q267-Q272):

NEW QUESTION # 267
Northern Trail Outfitters (NTO) has acquired a competitor. The agreement is to migrate the acquired company into NTG's Technological Platforms. One of its challenges is to offer a unified customer experience while strengthening the relationship with its customers. The business analyst (BA) has been asked to translate the business objectives and assemble an improved and standard customer experience.
Which strategy should the BA use to accomplish the goal?

A. Understand business objectives, determine company culture, evaluate processes and user experiences, interview stakeholders, and add improvements to the integration roadmap.
B. Understand business objectives, define the intention and audience, conduct user experience research, analyze the research results, and design an improved new user experience.
C. Understand business objectives, define the intention and audience, lead a journey mapping workshop, find opportunities for improvement, and update the journey map.

Answer: A

NEW QUESTION # 268
Universal Containers uses Kanban to complete its Salesforce development. In the middle of a sprint, the sales manager submits an important item to the team.
What should the business analyst do next?

A. Ask the team to pivot and complete the work immediately.
B. Ask the team to reprioritize the backlog and work on the item at the top.
C. Ask the team to commit to the work for the next sprint.

Answer: B

NEW QUESTION # 269
A business analyst (BA) is working with the support team at Cloud Kicks (CK) on a Service Cloud implementation. The BA has decided to create a process map to understand CK's current merchandise return process.
What are the top three benefits of creating a process map?

A. Builds accountability, increases revenue, and decreases overall time spent on requirements
B. Identifies improvements, decreases project costs, and starts the change process
C. Engages stakeholders, identifies improvements, and starts the change process

Answer: C

NEW QUESTION # 270
A business analyst (BA) at Northern Trail Outfitters is assigned to a project to help revamp the case management process. The BA has gathered requirements and finished the first draft of user stories.
What should the BA use to assess the quality of a user story?

A. Numerical framework
B. Gap analysis document
C. INVEST checklist

Answer: C

Explanation:
This answer states that using the INVEST checklist is what the BA should use to assess the quality of a user story for developing a solution to help the marketing department manage leads in Sales Cloud at UC. The INVEST checklist is a set of criteria that helps to evaluate if a user story is well-written and well-defined. The INVEST checklist stands for Independent, Negotiable, Valuable, Estimable, Small, and Testable. Independent means that the user story can be developed and delivered without depending on or affecting other user stories.
Negotiable means that the user story can be modified or refined based on feedback or changes in requirements. Valuable means that the user story provides a clear benefit or outcome to the user or the stakeholder. Estimable means that the user story can be estimated in terms of time, effort, or resources needed to complete it. Small means that the user story can be delivered within a short time frame or iteration.
Testable means that the user story can be verified or measured against acceptance criteria or tests. Using the INVEST checklist is what the BA should use to assess the quality of a user story because it helps the BA to ensure that the user story is clear, concise, consistent, and complete. References: https://trailhead.salesforce.
com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories-to-capture-requirements

NEW QUESTION # 271
Which tool is used to create reports, incorporate filters and select the Report Type?

A. Report Composer
B. Report Builder
C. A csv file that will then get imported.
D. Data Loader

Answer: B

Explanation:
Explanation
Report Builder is the tool used to create reports, incorporate filters and select the Report Type. Data Loader is a tool used to import and export data in Salesforce. A csv file is a file format that can be used to import or export data in Salesforce, but it is not a tool to create reports. Report Composer is not a valid tool in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.reports_builder_overview.htm&type=5

NEW QUESTION # 272
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