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Avaya IP Office™ Platform is a popular communication solution that helps businesses of all sizes to effectively manage their communication needs. The platform is designed to provide unified communications capabilities, including voice, video, messaging, and collaboration tools. The Avaya 78201X exam focuses on testing candidates' ability to implement and manage these features, as well as troubleshoot common issues that may arise during deployment and support.

Avaya 78201X Certification Exam is designed to test the knowledge and skills of professionals in the Avaya IP Office™ Platform. 78201X exam is meant for individuals who want to demonstrate their expertise in the installation, configuration, and maintenance of Avaya IP Office™ Platform systems. Avaya IP Office™ Platform Support Certified Exam certification is ideal for IT professionals, Avaya partners, and service providers who work with Avaya IP Office™ Platform systems.

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Avaya IP Office™ Platform Support Certified Exam Sample Questions (Q13-Q18):

NEW QUESTION # 13
A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users.
They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?

A. IP Office Server Edition with additional hardware resources
B. IP Office Cloud Edition with added software licenses
C. IP Office Server Edition with added software licenses
D. IP Office Cloud Edition with added hardware resources

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164650

NEW QUESTION # 14
Which application is used to upgrade Avaya IP Office Server Edition?

A. Web Manager
B. System status
C. Manager
D. Linux command line

Answer: A

Explanation:
The Web Manager is the application used to upgrade Avaya IP Office Server Edition. It provides an interface for managing system settings and performing tasks such as upgrading the software. You can access the Web Manager through a web browser by entering the server's IP address.

NEW QUESTION # 15
A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?

A. 0
B. 1
C. 2
D. 3

Answer: C

Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005065 Page: 9

NEW QUESTION # 16
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?

A. Ring delay is not configured on system telephony settings.
B. Improper configuration of the system Locale.
C. High level is set on Incoming Call Route.
D. IP Office is not receiving the ICLID from PSTN.

Answer: D

Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf

NEW QUESTION # 17
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
B. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
C. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
D. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
E. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

Answer: A,B,D

NEW QUESTION # 18
......

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